“Wonderful hotel”

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The Kelvin is the best experience in Glasgow. The hotel itself boasts a wonderful location (West End), lovely building and comfortable, clean rooms. The breakfast is consistently spectacular! The hotel had a relatively recent change in ownership resulting in a more removed management than with the previous owners and a decrease in housekeeping staff. The carryover from the previous management are the day and night managers, Sandra and Charlie…these are two of the most helpful and accommodating people in the hotel industry in Scotland. They are very hardworking (and have taken up the duties left by less housekeeping staff )and no request is too much bother for them. They each do the job of many people and the owner must realize that guests return for them alone!!! During my stay, they were both off one day and double staff was required to do their job.. I have been to this hotel many times over many years and hope to continue to visit. I have never had anything less than wonderful to say about the place! – Julia K